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FAQ

FAQ

Product FAQs

Is this particular product cUPC Certified?

Yes . IAPMO Uniform Plumbing Code (UPC) Certification Mark: The International Association of Plumbing and Mechanical Officials (IAPMO) Shield is applied to products that are certified by IAPMO as complying with BOTH the product’s performance standard AND the Uniform Plumbing Code (UPC). Applies to all plumbing products, appliances, pipe, fixtures, valves and related products.

Sinks

How durable are Ceramic Vessel Sinks?
Ceramic is not only extremely durable, stain, scratch and chip resistant, but it is also one of the easiest sink materials to maintain.
Care and Maintenance of Ceramic Sink
For routine cleaning, nothing more is required than warm water and a mild detergent. While infrequent maintenance is required to protect and maintain the glossy finish of a ceramic sink, the use of harsh chemicals is not usually required


What is the difference between an undermounted sink and a above counter mounted sink?
A standard Undermount Sink is recessed into the countertop and requires an undermount faucet.This installation provides a flush mounting making it easy to clean.
Above Counter Mounted Sink is available to install on countertop. The sink is mounted flush with the tile and sealed in with grout. This type of installation also makes it easy to clean directly into the sink.


How do I protect my kitchen sink?
Kitchen Sink Grids with rubber padiving serve as a great protection against scratches and rust spots.


Can rust stains be removed?
In order to eliminate stains and rust spots, use a non-abrasive or mild-abrasive cleaner. Remember that when applying force or using any abrasive cleaner, you should always follow the direction of the grain on the surface. Do not scrub in the opposite direction, or against the grain, as you may scratch the surface of the sink. When finished, rinse thoroughly with warm water and dry with a towel or a soft cloth.


What is the difference between an undermounted sink and a above counter mounted sink?
A standard Undermount Sink is recessed into the countertop and requires an undermount faucet.This installation provides a flush mounting making it easy to clean.
Above Counter Mounted Sink is available to install on countertop. The sink is mounted flush with the tile and sealed in with grout. This type of installation also makes it easy to clean directly into the sink.


What cleaning products should I use to clean my Americast kitchen sink?
For general cleaning of your Americast products, we recommend hot soapy water and liquid dishwashing detergents (such as Palmolive, Dawn), Liquid Tide, and Granular Spic and Span. BonAmi and Gel Gloss are excellent cleaner/polishers and can be used liberally and as often as necessary. Please DO NOT use abrasive products (i.e. Brillo, Ajax, Soft Scrub, scouring pads, etc), as they can etch the surface. Please make sure to apply all cleaning products with a soft cloth or sponge.

Bidet

What is a bidet?
A fixture similar in design to a toilet that is straddled for bathing the genitals and the posterior parts.


What is the difference between vertical spray and over-the-rim bidet?
The vertical spray comes from the bowl of the bidet, aiming the stream of water upward. An over-the-rim fitting is similar to a faucet spout, where the water would come from a fitting on the bidet.